Already have security?

You deserve
better
than what you have.

Most businesses that come to Solucient already have a security system. They're not looking for security — they're looking for a provider that actually shows up, picks up the phone, and treats them like more than an account number.

Get a Free Security Review →
80+
Years of local service
1 day
Service response guarantee
4 hr
Critical issue resolution
5k+
Locations protected
Why businesses switch

Six reasons we hear —
over and over again.

We ask every new client the same question: what made you start looking? The answers are remarkably consistent. If any of these sound familiar, you’re not alone — and you don’t have to settle for it.

Poor service and slow response times

Long wait times, unanswered calls, and delayed support.

How we’re different:

  • 1-day service response and critical issues resolved within 4 hours

Outsourced, out-of-state, hard to reach

Dealing with overseas support that doesn’t understand your system.

How we’re different:

  • In-house Central Station team available 24/7/365.

No support after installation

Once the system is in, they disappear leaving you to figure it out.

How we’re different:

  • Your dedicated Client Relationship Specialist (CRS) checks in regularly, long after the job is done.

Systems that are confusing and frustrating

Solutions that don’t work together and technology nobody trained your staff on.

How we’re different:

  • Solutions built around your team and we provide training to your team.

Outdated technology and no upgrade path

Systems are installed and then untouched for years.

How we’re different:

  • We proactively review your technology and bring improved options to you.

Feeling like just another account

No relationship. No genuine investment.

How we’re different:

  • Every client has a named CRS. You’re never anonymous here.

Ready to make the switch?

Let’s find out if
we’re the right fit.

Schedule a free, no-pressure security review with one of our Client Relationship Specialists. We’ll take an honest look at your current setup and tell you exactly what better looks like — for your facility, your team, and your budget.

Or call us: (855) 201-1500

The same system — a completely different experience

The technology is the same.
The service is not.

Every major security company installs cameras, access control, and monitoring. What’s different is what happens on day 31 — and every day after that.

Typical Provider Solucient
Response time
Days to respond
Response time
Same or next day
Support type
Outsourced call center
Support type
In-house, 24/7/365
After installation
You’re on your own
After installation
Dedicated CRS, ongoing
Your relationship
Account number
Your relationship
Named partner
What clients say

In their own words

 

 

“I have worked with this company for 28 years with my business. Always top notch service — highly recommend.”

Ashley Anderson, Owner — Two Men and a Truck

This was my first experience working with Solucient Security. It’s been a real pleasure. Your documentation is perfect and exactly what is needed. You might (maybe not) be surprised how difficult it is to get this information and have it be accurate from other places. Thanks again for your good work.

Christopher Wilkes

Travers City Fire Inspector

"The Salvation Army is thankful for all the work that Solucient Security Systems has done and continues to do. We had our system updated about 5 months ago and everything has been working great. We haven't had any issues."

Jonathan Tamayo, Corps Officer

The Salvation Army

"Solucient has been a perfect security system for our business. They excel in quick, easy communication and installed efficiently. Their monitoring system has been top-notch and provides great peace of mind for the business."

Dr. John Picard, DMD

Mid-Michigan Periodontics & Dental Implants

"I have worked with this company for 28 years with my business. Always top notch service — highly recommend."

Ashley Anderson, Owner

Two Men and a Truck

"I've been doing business with Solucient for years. The customer service is top notch and never experienced any issue that wasn't handled in a timely and professional manner. Great company and great staff."

Ryan Kuerbitz, Owner

Interstate Battery of Mid Michigan

"Solucient recently completed a security project, and I was extremely impressed with their performance. Throughout the sales, coordination, and installation phases, Solucient demonstrated a high level of professionalism and expertise. Their pricing was competitive, and they delivered on their promises. I believe Solucient Security would be a valuable addition to your list of approved contractors. They have the experience and capabilities to handle a wide range of security projects, and I am confident they would provide excellent service to Ingham County."

Jim Marsh, PM

Community Mental Health (Clinton - Eaton - Ingham)

"When I started with the Franchise, I had only seen the other side of security/alarms companies and had mixed opinions of their effectiveness’ and the competence of their employees. I have truly learned to appreciate our relationship with them and their employees. Their customer service representatives are always friendly and ensure that our needs are met, the service department addresses our concerns within a day, and the installation department has always been there when we needed them."

R. Smith

Sundance Taco Bell