Already have security?
You deserve
better
than what you have.
Most businesses that come to Solucient already have a security system. They're not looking for security — they're looking for a provider that actually shows up, picks up the phone, and treats them like more than an account number.
Get a Free Security Review →Why businesses switch
Six reasons we hear —
over and over again.
We ask every new client the same question: what made you start looking? The answers are remarkably consistent. If any of these sound familiar, you’re not alone — and you don’t have to settle for it.
Poor service and slow response times
Long wait times, unanswered calls, and delayed support from providers who are hard to reach when it matters most. When something goes wrong, the last thing you need is a voicemail.
How we’re different:
- 1-day service response
- critical issues resolved within 4 hours
Outsourced, out-of-state, hard to reach
Dealing with overseas support that doesn’t understand your system — or can’t access it. Disconnected call centers that create more frustration than they solve.
How we’re different:
- In-house Central Station team
- local and available 24/7/365.
No support after installation
Many providers treat the install as the finish line. Once the system is in, they disappear — leaving clients to troubleshoot on their own with no follow-through.
How we’re different:
- Your dedicated CRS checks in regularly, long after the job is done.
Systems that are confusing and frustrating
Siloed solutions that don’t work together. Technology nobody trained your staff on and nobody is around to explain. Security shouldn’t make your team’s job harder.
How we’re different:
- Solutions built around your team — and training that sticks.
Outdated technology and no upgrade path
Analog cameras that can barely make out a face. Systems untouched for years. And nobody at their current provider willing to have the upgrade conversation.
How we’re different:
- We proactively review your technology and bring options to you.
Feeling like just another account
No relationship. No genuine investment. A provider who only calls when the contract is up. You should feel like a partner, not a line item on a renewal report.
How we’re different:
- Every client has a named CRS. You’re never anonymous here.
Ready to make the switch?
Let’s find out if
we’re the right fit.
Schedule a free, no-pressure security review with one of our Client Relationship Specialists. We’ll take an honest look at your current setup and tell you exactly what better looks like — for your facility, your team, and your budget.
Or call us: (855) 201-1500
The same system — a completely different experience
The technology is the same.
The service is not.
Every major security company installs cameras, access control, and monitoring. What’s different is what happens on day 31 — and every day after that.
| Typical Provider | Solucient |
|---|---|
|
Response time
Days to respond
|
Response time
Same or next day
|
|
Support type
Outsourced call center
|
Support type
In-house, 24/7/365
|
|
After installation
You’re on your own
|
After installation
Dedicated CRS, ongoing
|
|
Your relationship
Account number
|
Your relationship
Named partner
|
What clients say
In their own words
“I have worked with this company for 28 years with my business. Always top notch service — highly recommend.”
Ashley Anderson, Owner — Two Men and a Truck
